Operational Help & FAQ
Frequently Asked Questions
Q: How do I distinguish between "Collapsed" and "Damaged"?
A: "Collapsed" structures have no visible roof or are reduced to rubble. "Damaged" structures may have cracks or holes but the roof is largely intact. Only count Collapsed structures for the Urgency Score.
Q: The Dispatch Terminal rejects my code. Why?
A: Ensure you have selected the Town with the highest Urgency Score and a Vehicle capable of carrying the required payload on that town's specific terrain.
Q: What if two towns have the same score?
A: Protocol dictates priority to the town closer to HQ (lower Distance Ring value). If still tied, priority goes to the town with more collapsed structures.
Technical Support
If you experience terminal latency or display errors, please contact IT Support:
- Phone: (555) 019-2834
- Email: support@sdrc.gov.xu
- Ticket System: Open New Ticket